Chester County Pools & Supply Company's mission since it was founded in 1960 is to provide exceptional service, quality swimming pools, chemicals, and accessories to all of our loyal and greatly appreciated customers. We strive to educate our customers on all aspects of taking care of their pool so they can relax and enjoy their summers swimming in their sparkling clean pool.
Our goal is to treat all of our customers the way we would like to be treated. Like family! Since our opening in 1960 we have had the privilege to sell and service thousands of pools, which would not have been possible without the dedication of our wonderful customers.
Our goal is to treat all of our customers the way we would like to be treated. Like family! Since our opening in 1960 we have had the privilege to sell and service thousands of pools, which would not have been possible without the dedication of our wonderful customers.
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Services
The Summerville Pool - A stylish wall pattern with a rugged silvertone frame makes a sturdy pool that's fun and fits in any backyard. Available in 48" and 52" pool wall. Easy-to-assemble/ The 6" Uni-fit top rails and 3" verticals eliminate the need for separate side and end rails - making assembly even easier.
A beautiful design! As timeless as the classics, This beautiful pool will bring an "Old World" elegance to your backyard. Large 6 Steel Verticals Provides full support for the top rails and are a beautiful accent to the wall design. Zinc Clad 11000 With Hot Dipped Galvanizing and numerous protective coatings for protection and corrosion resistance. Due to ongoing delays from 2020, it's important to order your new pool package or replacement liners before the end of the year.
The Palm Shore - The world's most versatile pool. This eye-catching design looks great as a 52 above-ground pool, yet is strong enough to be buried. Doughboy pool frames are designed to last. Our frame steel leads the industry in terms of protective layers, coatings and treatments to provide unmatched protection against corrosion and abrasion.
One of the most beautiful pools on the market! The soft, curved frame and beautiful pattern will add an elegant simplicity to any backyard. The 8 curved, extruded top-rail system with injection-molded top connectors give a smooth finish to this captivatingly-beautiful pool. Large and beautiful 7 extruded resin vertical supports eliminate top rail rocking and assure maximum strength.
Reviews (9)
Mike Chrobak
May 28, 2022
Kurt Thompson
May 10, 2022
Donna Arnold
Sep 25, 2021
Eleanor F.
Jan 13, 2019
One star is too good. Not reputable, rude, and unprofessional. This is what they considered an opening. Stay far far away and know anyone who wants to be paid in advance--has a reason to defraud you. Trouble is--they actually think they are in the right. Karma will handle this poor excuse for a business.
Catie Amabile
May 01, 2018
Owner is a great salesman. But then everything falls short. There is little communication between the pool installer Chester county pool uses and owner. 3 seasons later and I still have issues. We were not told that upgraded ladder we purchased we would have to screw into capping ourselves- if we make a mistake - then I would assume our warranty would be voided. Installer knew there was a piece of railing that was not installed correctly- and thought it would be easy way to cover mistake.
I hope that if you need to contact company you reach them while they are answering their phones - because most times I call during business hours I receive recorded message. Buyer beware!
I hope that if you need to contact company you reach them while they are answering their phones - because most times I call during business hours I receive recorded message. Buyer beware!
Don K.
Feb 17, 2018
Best pool supply in CHESCO. I had an issue with getting my pool opened. After buying what I was told the pool still was green. Screamed at the owner Jeff and told him his chemicals don't work. He assured me that it would take about 24hrs for pool to start to change. He was correct the pool did come around and it needed no extra chemicals then what he previously sold me. I put this guy through the wringer and he was Right an polite. My apology again Jeff.
S. Mejias
Oct 26, 2017
I went to the store 4 days ago fully under the impression I needed to buy a pump. I spoke to Jeff about my issue, and instead of pushing a pump sale of several hundred dollars he gave me a tip on how I could fix mine. I went back home and did what he said and it was back to working like it should. Unfortunately I sprung a leak some where else. so I had to go back to the store right away. when I walked back in and explained my new problem he new exactly what I needed!
He jumped up, grabbed two O-rings and explained to me how to install them. I drove back home popped those bad boys in and I'm as good as new! The man knows his stuff! He Is super friendly, and the prices are good. My only complaint about this store is that the model Pool they have running outside looks better then mine! Lol
He jumped up, grabbed two O-rings and explained to me how to install them. I drove back home popped those bad boys in and I'm as good as new! The man knows his stuff! He Is super friendly, and the prices are good. My only complaint about this store is that the model Pool they have running outside looks better then mine! Lol
Laura Rohrbaugh
Jun 06, 2017
My husband and I scheduled a pool inspection for a house we were planning on buying. Chester County Pools required full payment of $250 in advance, which we paid. We were never told that there were no refunds in the event of a cancelled appointment. One day after scheduling the inspection, we found we needed to terminate our contract on the house for an unrelated reason.
My husband cancelled the pool inspection 3 full days prior to when it was scheduled to occur. The employee on the phone, Jeff, informed him that he would speak to the owner (his father) and find out about how much could be refunded. My husband called Jeff back 3 more times and each of the times was told that they would get back to him. Yesterday, 5/30/17, my husband called again and was called back shortly after. Jeff told him they would reimburse us half of what we paid.
He indicated he was helping us out by getting the 50% refund. My husband tried to further discuss the amount that would be reimbursed, requesting that a higher percentage, if not all, of the amount be refunded to us. I was in the room with him, and my husband remained calm and rational the entire time. Jeff became irate on the phone, refusing to discuss the matter further, repeatedly asking "Do you want partial reimbursement or do you want nothing?" and said "You are testing my patience here." When my husband told him that he would report him to the Better Business Bureau, Jeff hung up on him, clearly indicating we would be reimbursed nothing.
My mother overheard the story and called Jeff back herself. She said "My son-in-law is a nice guy. The person he spoke to was not a nice guy. How dare you speak to my son-in-law like that?" And Jeff immediately hung up on her as well. Our realtor then tried calling Jeff back, and he told her that my husband and my mother were "abusive" to him, and then our realtor said that it was like a switch flipped and Jeff became angry with her as well.
If anyone was abusive and unprofessional in these exchanges, it was Jeff. We cancelled our appointment without 24 hours of making it and with 72 hours' notice and are very dismayed, first, that a company employee was so rude on the phone and second that they are keeping 100% of our payment for a service that was promptly cancelled.
My husband cancelled the pool inspection 3 full days prior to when it was scheduled to occur. The employee on the phone, Jeff, informed him that he would speak to the owner (his father) and find out about how much could be refunded. My husband called Jeff back 3 more times and each of the times was told that they would get back to him. Yesterday, 5/30/17, my husband called again and was called back shortly after. Jeff told him they would reimburse us half of what we paid.
He indicated he was helping us out by getting the 50% refund. My husband tried to further discuss the amount that would be reimbursed, requesting that a higher percentage, if not all, of the amount be refunded to us. I was in the room with him, and my husband remained calm and rational the entire time. Jeff became irate on the phone, refusing to discuss the matter further, repeatedly asking "Do you want partial reimbursement or do you want nothing?" and said "You are testing my patience here." When my husband told him that he would report him to the Better Business Bureau, Jeff hung up on him, clearly indicating we would be reimbursed nothing.
My mother overheard the story and called Jeff back herself. She said "My son-in-law is a nice guy. The person he spoke to was not a nice guy. How dare you speak to my son-in-law like that?" And Jeff immediately hung up on her as well. Our realtor then tried calling Jeff back, and he told her that my husband and my mother were "abusive" to him, and then our realtor said that it was like a switch flipped and Jeff became angry with her as well.
If anyone was abusive and unprofessional in these exchanges, it was Jeff. We cancelled our appointment without 24 hours of making it and with 72 hours' notice and are very dismayed, first, that a company employee was so rude on the phone and second that they are keeping 100% of our payment for a service that was promptly cancelled.
Michele Hamilton
Oct 28, 2016
I want to thank the gentleman I spoke with today regarding my hot tub. I had asked him if he does service calls to see what is needed to get it working. After talking for for 10-15 minutes he gave me a complete rundown of things so I wouldn't be charged a service call. Thank you so much for your honesty. I will definitely be calling you with any spa/ pool needs I have. Michele
