Christian Pools

Have been doing business with Christian pools for 20 years! Have confidence in his work and his staff in the store are very helpful and friendly! Thank you

Excellent customer service and very thorough on all products which needed to be put to start up pool.

Selling swimming pools to support myself while in college for a RICHMONDTOWN, , Staten Island, I met those in the industry with integrity and those who, well, had less knowledge than they thought they had. Moving here 17 years ago, we tried a few pool services, we discovered Christian almost 13 years ago. There's no other service I trust to expect superior service with integrity, excellence and expertise; openings, closings, sand exchange, motor replacement.all done professionally and with fair prices. Additionally, year after year, Christian has the most knowledgeable, friendly, and sincere staff manning the store. I recommend Christian Pools highly

We have used Christian Pools for many years. It always impresses me what a great, knowledgeable, professional team he has. They have gone above and beyond several times for us and have always treated us as valued customers joan* TR xox Services: Inground pool installation, Spa & hot tub installation, Winterization, Swimming pool summerization, Swimming pool water feature maintenance, Custom Swimming pool design, Swimming pool equipment maintenance, Swimming pool water analysis

Christian pools is a great place for us to get all of our pool needs. Christian does what he says he will do. the store has all of the supplies we need to keep our pool running all summer long. Service: General repairs & maintenance

Great service and extremely reasonable prices. I get my water tested right there in the store and they advice me as to what I need. Christian, the owner, also installed a new liner for me and the work is flawless. All around, very professional and great company. I highly recommend. Services: Inground pool installation, Swimming pool water analysis

Great service. Always there when scheduled. They always go above and beyond to help keep my pool stay crystal clear Thank you all

Absolutely amazing! They put in my pool about 8 years ago, and they are always helpful when i need it! Staff is always very friendly and christian himself is always willing to help! He came out on a sunday, the day before memorial day to help me when my filter was making a weird noise! A sunday! I will always reccommend them to anyone i know!

We had Christian Pools come out around the end of September 2021 to close our brand new above ground pool. It is now January of 2022 and we are STILL having issues with this chop job of a pool closing. We had issues with the way they installed the bubble, then there were issues with the size of the bubble and the size of the cover. They had to come back several times to change out the bubbles and the pool covers.

Initially they installed the bubble to one side of the pool and when we informed them that the bubble had to be fastened to the center of the pool so as to equally distribute the weight on the cover, they told us it is completely fine that it was tied off to one side of our OVAL pool. I then told them I had never in my life heard of that being the case especially since my husband used to own a pool closing company years ago and we know the bubble needs to be centered in an above ground pool to avoid damage to the sides of the pool.

They finally, at the end of December right before Christmas, got the correct cover size and bubble size needed for our pool.only to find out that 3 1/2 weeks later the BRAND NEW bubble that we purchased from them.is now COMPLETELY DEFLATED and when I contacted Christian Pools to have to come out, yet again. their response to me was that it is not uncommon for pool bubbles to deflate due to weather and being that we've had storms in the past month, that would explain why the bubble was deflated. Are they serious?

It hasn't even been a full season! It's bee on for LESS THAN A MONTH! Up to this point we did not pay them the $400+ they charged us for this "pool closing". I had every intention of paying them for their service although the product they delivered was sub-par. Every intention of paying off the invoice if the job was DONE RIGHT. Now when I asked them to come back and replace or RE-inflate the bubble we purchased from them, they refuse to come back unless the invoice is paid in full and they stated we will have to PAY for them to come back to repair the deflated bubble.

The bubble that was installed only 3 1/2 weeks prior. I would never ever recommend this company to anyone. What a complete waste of time and energy. I refuse to pay them to come back to my property to fix an issue that should've never been an issue to begin with. There are far better quality companies out there that deserve your hard earned money.

As you can see in the pictures that pool bubble was ALL over the place. We are going to have a serious problem if when it comes time to open our pool and there are issues with it. It's a brand new pool that was installed in August of 2021. We used it for a month and had it closed by Christian Pools. Never again!

Spring 2020 Christian installed a pool liner, many add-ons pertaining to the liner AND a Pentair Pool Pump. The installation went seemingly well, besides the fact that Christian will just show up to your home unannounced and enter your yard without knocking on your door to let you know he's on your property. Strange. Anyway. Fast forward to Spring 2021 and 2 weeks into running our new pump and it's needed repair 2xs!

Christian will not come by and repair or even look at the pump! Wants to charge me $170 to come out! This is covered under warranty! His customer service is horrible, and he does not stand by his work! If it's not a buck in his pocket he's not interested! Stay away from Him if you want a reliable company who will take care of you AFTER he's been paid!

My mom who is recently widowed was having trouble opening her pool. I have never had to open a pool myself. Christian pools was excellent. They were so helpful. They gave us great advice and our pool was opened in a matter of days we could not be happier. Great customer service.

Awful customer service! Kept charging me hundreds of dollars on chemicals with zero improvement in pool clarity. there response, "it takes time". After a MONTH with ZERO improvement they come out to do service and make the pool conditions even worse than what it started as and continued to charge me and just stopped showing up because they had NO CLUE WHAT THEY WERE DOING AND LEFT ME WITH A SWAMP! GO ELSEWHERE! Save yourself the aggravation!

Thank you for doing a great job and also very quickly! Our new liner is beautiful. we appreciate the hard work.

I've been using this company since 2001 and all I can say are good things. We don't have a fancy in ground pool, but regardless, when I take my water in for them to analyze and balance, they get it done the first time and they get it done right. I've tried several places and none of them has done right by me. They use top notch chemicals and I will admit some of their items are bit pricey but if you want cheap pool toys, then go to Kmart.

You get what you pay for. Their prices for opening the pool were reasonable so we gave them a shot. You can tell they don't care at all. We need a new mesh cover and vinyl liner sooner than later yet they rushed through opening the pool and did a sloppy job. They left hoses out across the yard, didn't install all the eyeballs in returns, didn't install the covers on the railing so it needs to be uninstalled and reinstalled, they left the heater running, and didn't scrub the water line.

They called regarding the water test and I explained I was upset about their sloppy work, which the girl on the phone said she'd relay to the owner, however he must have felt it didn't warrant a phone call back. I'll go else where for future service and I suggest you do too.

Great company! They custom built my pool and now do our weekly maintenance. If I ever have a problem they will come same day to check pool levels etc. Definitely recommend them, love my pool came out beautiful!

Not bad if you want to spend $20 for a part $12 everywhere else. Returned and noted this and was told we will look into it! Crossed off!

Same story as the rest of the reviews. They NEVER answer the phone or call back. I've called countless times and visited twice and still no return call. Paid for an opening and filter service on 5-31. Still doesn't work. They also overcharged me by $75. They screwed me last year by taking my personal equipment and never returned it. After 3 weeks of raising hell they finally replaced it. Stupidly I gave them a second chance. Bad move. Only the owner knows anything about pools and he is totally non-responsive. They have bankers hours in their peak season?

Worst pool company ever. I've used them for several years only because they were the only company who would install the solar heater I wanted. Always had issues with them, but this time takes the cake. When they closed my pool in September they didn't blow out the lines properly. Today I went to start up the system and they left chlorine and water in the chlorinator!

I almost passed out from the fumes. There, also, was water bubbling up from a broken pipe in the ground. I have no doubt it will take them weeks, if not months, to fix. If they even bother at all. Do yourself a favor and stay away. FAR AWAY!

This company was hired to open my boyfriends pool at 11 am on a Saturday. They showed up at 3 pm with no phone call or apology, did a terrible job, left a huge mess and one specific employee was found lurking around the front of the house toying with the front door. When my boyfriend saw him he confronted him and the employee went back to work. The next day, my boyfriend came home to find screw driver marks on the front door by the bolt, kick marks and upon further investigation by POLICE pry bar marks were found. Very sad that this company cannot be trusted! They have still not returned his calls about the horrible customer service and shady employees. Do not use!

If only I can give less than 1 star. There are other honest pool company owners out there in this town. Supposedly the owner showed up to install a $3000 saltwater system while I wasn't home meanwhile he never even told me he was coming that day. Matter of fact, he never even called me from my house or after leaving my house. I only noticed it was moved around when I got home from work.

I never signed off on it. Charged me and the system does not work. Owner ignored phone calls, texts and has not come by since May to make it work right. Do not use this company. Update Summer 2017. 2 years later I got a call back. Leah said the salt cell was still under warranty and they would work to get a new salt cell for us. I'm glad CP is working on their customer service. They did replace the salt cell and it is now working. Thank you for making it right.

I have been a customer of theirs for several years now and after this year I am done! I paid to have my pool opened Middle of May.they didn't do it until June! Then it took weeks for them to clear up the pool to even be swimmable. Even that took constant phone calls and arguments. My normal maintenance day is supposed to be Thursday's. Well here I sit on Friday night with no service and a dirty pool.

They can't even try to lie and tell me they vacuumed. The office staff is generally nice but the owner Christian always has an attitude and is always rude (even to his employees). I called earlier to find out if they were even going to be coming out tonight and they were supposed to call back with an answer. Well no phone call and now the office is closed surprise surprise. Horrible customer service and subpar pool service. Sign up for pool service at your own risk!

Do Not USE THESE PEOPLE! It started at the beginning when Christian, the owner, did not show up for first consultation and blamed it on his office staff. We thought he was sincere with apologies and promises, so we gave him another chance. It has been nothing but trouble from the beginning. The plumber and mason were fine, no problems with them. Things on the pool end, stuff is not working properly and still aren't.

He never answers our phone calls, yet he would call us and leave vulgar, nasty and wacky messages. The last straw was when he himself showed up to close up pool and install winter cover. He drilled into cement and cracked and ruined cement. He said someone would be by to fix and that never and probably will never happen. We dont want this man on our property, that is how bad he is. BEWARE!

Do not use these guys--beware! They charge you and the pool service guys don't even show up, but they tell you they did show up! The people that work in the office are very rude and incompetent. They had no authorization to close my pool, yet they came to try and close it. Also, pool service guys are told what chemicals to put in the pool by the people in the office irrespective of what the actual water test says on site. They throw shock in when you don't even need it. Terrible!

This is the closest pool place to my house. They recently moved and the new location is across the street from the old one. Make sure if you're having a problem with pool/hot tub chemicals to bring a sample of water with you. They will test it and tell you what you need to put in to regulate it. They also stock a lot of standard sized filters and other supplies for hot tubs and TONS of pool toys!