We understand that you may not have the time or desire to care for your pool or spa and address issues that come up. This can make it unusable and probably leaves you feeling stressed and overwhelmed. At Diamond Pool, we get it. We understand that taking proper care of your property is not always an easy task. For more than 30 years, we've helped thousands of people just like you, take their pool or spa from a source of stress and aggravation to a place of relief and joy.
We believe your pool or spa shouldn't feel like a burden and you need to be able to rely on a professional service company that will handle your concerns and treat you with the courtesy and respect you deserve.
We believe your pool or spa shouldn't feel like a burden and you need to be able to rely on a professional service company that will handle your concerns and treat you with the courtesy and respect you deserve.
Follow us
Services
Diamond Pool & Spa has been providing reliable, inground pool and spa service throughout the Chicagoland area since 1989. We are a proud member of the Pool & Hot Tub Alliance (PHTA) and are a qualified contractor through the Illinois Department of Public Health. We are deeply rooted in our industry.
It's time to open your pool and get it ready for some fun in the sun! Our professional crews will get your system up and running and check out all of your equipment to make sure everything is working properly. We offer a variety of options to accommodate your pool opening needs. Pricing will vary based on your pool size, water features (e.g.deck jets or buddy seats), type of winter cover, and whether or not you have an attached spa. With a premium weekly maintenance package, we treat your pool as if it was our own.
Commercial properties have unique needs that require additional considerations. From health club to hotel and condo to community, as an IDPH Swimming Facility Pre-Qualified Contractor, you can count on us to assist in maintaining a safe and healthy environment for your patrons. We offer several maintenance programs to suit the needs of your facility.
There are countless health and well-being benefits you receive from spending time in a spa. Not to mention, it's always relaxing to take a long soak after a rough day. From maintenance to repair, we offer a variety of services to help keep your residential or commercial spa in good working order and ready for use.
Reviews (9)
Thekocioleks
May 17, 2022
We switched to Diamond last fall upon the recommendation of our pool installer. Diamond were excellent. Friendly and knowledgable service professionals and office staff, highly competitive pricing, excellent quality of work for pool opening, pool cleaning, and automatic cover cleaning. Highly recommend! Services: Vacuuming, Swimming pool summerization
Faris A.
Nov 06, 2021
Stay away from this company. They are absolutely crooks. The most outrageous prices for everything they do and on top of it they do it all wrong. They quoted me over $6000 to replace my pool cover when I had two other companies in the range of 3000 to 3500. I needed the heater repaired. They said it needed to be replaced came in at double the price of everybody else.
They came to do my pool closing they drain the water and said oh we can't close the pool now and we can't install the cover because the water needs to be back up to the normal level. Mind you they drain the water and then tell me to refill it. It's an absolute travesty that they are in business because it's one thing to rip people off but then do a bad job on top of it it's very pathetic. AVOID THIS COMPANY. They are the worst
They came to do my pool closing they drain the water and said oh we can't close the pool now and we can't install the cover because the water needs to be back up to the normal level. Mind you they drain the water and then tell me to refill it. It's an absolute travesty that they are in business because it's one thing to rip people off but then do a bad job on top of it it's very pathetic. AVOID THIS COMPANY. They are the worst
Aida M.
Jul 03, 2021
Fred Schreier
Apr 15, 2021
Bridget Bass
Feb 04, 2021
Marissa Nunez Plucinski
Apr 27, 2020
Best pool service around! We've been a customer of Diamond Pool since 2012 and absolutely love their team. As new pool owners they informed us on the differences of chlorine vs salt water and helped us make the best decision for our family. They are very respectful of our home every time they're on-site. We would highly recommend them!
Julia R.
Mar 27, 2019
I just love Diamond Pool and Spa! They have taken care of our pool needs for more than 10 years now. We have had wonderful attentive service from them. Our pool is an older pool and it needs more care than a new pool does. We've had to paint, replace tile, fix lines. Diamond has taken very good care of us over this time. Along with opening and closing, and in the past few years weekly maintenance. The pool has never looked better! Thank you all for being such a great company! JuliaR
Fegan P.
Dec 09, 2016
Worse customer service. Called me once to confirm my appointment they day before at 3:45. I called back in the morning at 9 and they canceled my appointment. I took off work for this they did not care and try to argue they called me multiple times. Awful customer service and after research overpriced! DO NOT USE THEM
Mark Gorokhovsky
May 11, 2015
After being a loyal customer for 5 years I finally had enough. Total lack of responsibility on their part for not only creating a black algae nightmare in my pool but also, charging me repeatedly for replacement of the SAME PART over and over again because they couldn't correctly identify the cause of that part failing. Their crack team of maintenance professionals kept dumping unnecessary gallons of shock at every visit because no one bothered to look at my chlorinator to see if it was working properly. Rather, at each visit, they would replace the check valve (which was always clogged) in the chlorinator and moved along.
A rubber O-ring within the chlorinator was deteriorated and little pieces of rubber were breaking off, clogging the check valve. Rather than change out the O-ring, every visit came with a new check valve and a new charge for the replacement. I went through no less than 5 check valve changes and no one had bothered to check if that was out of the ordinary.
I guess sending part time high school kids to handle repair work is how they choose to do business. Also, 4 filter cartridges were taken for cleaning and were never returned to me. These cartridge cylinders, individually, are about 3 feet long and half a foot wide in diameter and there are 4 of them. something I would be quite sure of throwing in the garbage.
After a losing battle, they told me they had no record of them and that I must have thrown them away. That would be like "accidentally" throwing away a mini fridge. something I'm quite certain I would be conscious of not to mention how insulting and condescending they sounded in their accusation that I must have been the one to throw them out. Finally, after complaining enough, the owner came out and openly admitted that what his employees were reporting back as a clean, well-maintained pool, was nothing of the sort since by then, a vast amount of black algae (which is very hard to get rid of) had already accumulated.
The shock they were adding at each visit kept the water temporarily clear and so for them, that was enough to say the pool was in good condition even though the floor of the pool was streaked all over with algae. I would have worked with them had they assumed ANY responsibility for their actions but they were more interested in laying blame than owning up to their own shortcomings.
A rubber O-ring within the chlorinator was deteriorated and little pieces of rubber were breaking off, clogging the check valve. Rather than change out the O-ring, every visit came with a new check valve and a new charge for the replacement. I went through no less than 5 check valve changes and no one had bothered to check if that was out of the ordinary.
I guess sending part time high school kids to handle repair work is how they choose to do business. Also, 4 filter cartridges were taken for cleaning and were never returned to me. These cartridge cylinders, individually, are about 3 feet long and half a foot wide in diameter and there are 4 of them. something I would be quite sure of throwing in the garbage.
After a losing battle, they told me they had no record of them and that I must have thrown them away. That would be like "accidentally" throwing away a mini fridge. something I'm quite certain I would be conscious of not to mention how insulting and condescending they sounded in their accusation that I must have been the one to throw them out. Finally, after complaining enough, the owner came out and openly admitted that what his employees were reporting back as a clean, well-maintained pool, was nothing of the sort since by then, a vast amount of black algae (which is very hard to get rid of) had already accumulated.
The shock they were adding at each visit kept the water temporarily clear and so for them, that was enough to say the pool was in good condition even though the floor of the pool was streaked all over with algae. I would have worked with them had they assumed ANY responsibility for their actions but they were more interested in laying blame than owning up to their own shortcomings.
