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Aquatic Pool & Spa Service Since 1989 and one truck, Aquatic Pool & Spa Service has grown to be one of New England's premier swimming pool and hot tub specialists. We also transform backyards with beautiful outdoor kitchens, cabanas, firepits, retaining walls, patios and landscaping. Whether stunning or simple, we strive to provide the professional service every customer desires.

In the spring of 2014, you and your team designed an in-ground pool for my family. There were many challenges to overcome during this process including poor soil quality and limited access.
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Reputable and Honest: Since 1989, the Laudano family and the entire staff at Aquatic Pool and Spa Services have proudly served their customers. Aquatic Pools strives to provide quality products and installations with superior customer service. Responsive Service: With separate construction and service departments, Aquatic Pool and Spa Service takes pride in our responsiveness to your swimming pool and hot tub needs. Satisfaction Guaranteed: Exceptional service and your complete satisfaction is our ultimate goal.
Since 1989, Julie and Tom Laudano have been the owners of Aquatic Pool & Spa Service. The business began in Durham, CT at the Laudano family home with just one van and a single employee. As a veteran of the swimming pool industry, Tom spent many years honing his craft so that Aquatic Pool & Spa Service would be the best swimming pool and hot tub company in Connecticut.
Aquatic Pool & Spa is all about quality. Our skilled staff does not believe in cutting corners and we use the highest grade materials and gold standard pool industry equipment because our goal is to provide service and value that exceeds your expectations. We truly appreciate our customers and the trust they show in us for their home improvement projects.
A building's most important structural element is its foundation; a pool's most important structural element is its walls. Aquatic Pool and Spa can install your beautiful new in-ground pool using either gunite walls or vinyl liner walls. Gunite pools use a construction process where dry mixed concrete is sprayed through a high pressure hose and mixed with water at the nozzle.
Reviews (9)
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Ed Valdes
Jul 08, 2021
First time visiting here after Leslie's let me down again. Doug and the rest of the crew were very inviting. They explained how they do things there, just got in some chlorine tabs and told me o should take some because they're difficult to find right now and Doug explained their water testing service in detail. Definitely coming back.
Joe Marcucci
May 19, 2021
Great place and great service in and out in under 15, I had to be in town so I brought water sample, simple easy told me what I need bought PH increase put it in pool, levels perfect now. staff all very helpful and polite
Jamie Marie
Jan 25, 2020
Extremely unprofessional. The person Caitlin who answered the phone at the Guilford location has no customer service skills what so ever.
Mike Iandoli
Dec 31, 2019
Awful. Overpriced, no customer service skills whatsoever. They are so lucky they are the only pool place in town. Any one else opens a popls store with a shred of organization and customer service skills this would be closed in a month.
Joe Fresa
May 15, 2019
Drove all the way from East Haven to visit this place just to find a sign that says "Be back at 2" Tell me how this is good business? Customers look you up online, see your hours of business, drive all the way there and literally get stuck out in the rain. I'm sorry but a sign on the door when you're suppose to be open is bad business.
Kimbo Sajk
Dec 23, 2018
Told parts were going to be 1400 to fix. Called manufacturer in California and they sent me to SPA DEPOT who said 79.95. replacement part was all that was necessary. Called back to relay info to service dept to let them know that I could get them the part at a better rate. ( I get markup on parts but wow). They asked me for the name of the manufacturer.

You would think you would have to know that if you found a replacement part for 1400.00. My hot tub is an older model so finding parts isnt easy however If you dont want the job then just communicate that position. Perhaps recommending your competition for the job instead. Really unprofessional. 3rd time out to my hot tub this season. Im guessing if its an easy job this is the team for you anything that may be slightly complicated perhaps is problematic and you should go elsewhere.
Paul Boda
Mar 14, 2018
Very helpful and knowledgeable. I know nothing about pools and they help me keep it going!
The Vaccaro Family
Feb 21, 2018
My favorite pool supply store. If you're looking for parts or chemicals they will have it. They carry bioguard, which I have had very good results using. The store employees are knowledgeable and very helpful.
Jana Doleckova
Dec 24, 2015
SPA is very beautifully. VIP STAR Jannis & Jeanne in Google plus