Westmoreland Pool & Spas

Everyone in there is very professional, and the best part is that the employees are there to help you, and not to sell to you. Ive been going here for years and have never had an issue. Services: Swimming pool equipment repair, General repairs & maintenance, Swimming pool water analysis, Inground pool installation

We had a scheduled appointment with a sales representative. He never showed up for the appointment. We called and left message and never got a response back. We then called the store and explained what happened and were able to get a response back. We then scheduled another appointment. We texted him to verify he was going to be here. He again had wrong day but assured us he would be there.

Next day he texts us saying he was in serious accident and wouldn't make it to our house. Again, we were understanding. However, its been over a month and we still have not heard from anyone. We will happily do our business else where.

We had our Pool built by Westmoreland Pools. It is the BEST Quality for a pool ever. We have shopped supplies from other vendors but NO ONE matches Westmoreland pools for Experience, Service and Value. They are the Number one place to go for your pool and supplies, HANDS DOWN!

I know most people look for the lowest price. But lowest price does not always equal BEST VALUE. In our opinion, Westmoreland Pools is the best and most reliable pool company in the area. Our pool was installed in 2010, and we have not had an issue since construction other than a leak around the submerged pool light which was repaired very economically.

We could not have asked for a better experience. We will be returning soon for a new liner. There are no leaks, but the print has faded significantly. We have decided to replace it for a better overall appearance. We won't even consider anyone other than Westmoreland Pools for the job. Dann and Renee R.

We needed a new pool liner. The staff at Westmoreland Pool came and took measurements and after the liner was received, installed it with skill and went in perfectly. The guys were neat and professional with the installation. You could tell that this was not the first liner they installed. They worked methodically and installation when as planned. Thank you for the great job.

My mom just had a new liner installed in her 40 year old in-ground pool. Westmoreland Pools installed the pool originally and have cared for it since. She was happy with them in 1980 and she was thrilled with the liner installation team today. The were very considerate & kind to her, took extra precautions with the install, and the new liner looks amazing. Thank you Gary and team. I wish I knew the installers names. my mom is so happy with them and the quality work!

They only took the cover off and placed the filter cartridges back. after they supposedly opened my pool you could see they did not vacuum the pool! I am not paying $345.00 just to have someone take the cover off of my pool! I had to vacuum and balance the pool to get it ready for swimming!

Critical: Responsiveness Met with sales person at the house. Took measurements, chose size and style. Was told we would have an estimate in a couple of days. After several calls and texts, we never got a response. Very unprofessional. I guess our job wasn't big enough for them.

Terrible customer service. Scheduled an appointment weeks ago to have our pool opened. Even told them someone would have to be home to give them access to everything. Never showed, never called. I understand things get pushed back because of weather, etc. but as a business owner myself if something happens and I cannot make an appointment I immediately call my clients, apologize and reschedule. When I called back to ask when they would be coming they now tell me they have no idea. Terrible business practices.

9 year old pool, 16x32 Wilkes Genesis $23,000 came with 50 year limited manufacture warranty. Westmoreland pool will not honor warranty or even discuss it. Tension bar rusted prematurely due to material defect and caused collapsed wall and Dave in Service wont call me back, Dave says that its Wilkes Pools problem not theirs. Do yourself a favor and heed with extreme caution. I thought since they were in business so long that I could trust them I was wrong. Please do support them.