Precision Pool & Spa has been in business for 20 years providing pool and spa customers with unmatched professional service. A combined 60+ years of experience in the spa industry and no pressure sales, can give you peace of mind knowing you are buying from a team that knows how to help you find the best hot tub for your needs. We offer full service for every pool and hot tub we build and sell whether it is a warranty repair or maintenance service like drain and fills, pool openings and closings or our Hot Tub Valet Program and at-home mobile water testing services.
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Precision pool offers a variety of pool and hot tub services year round. From drain and fills and mobile water testing to pool openings and closings, we've got you covered with full service water care. Work less, swim more. Our mobile water testing service brings the water test & chemicals right to your backyard.
Softer Surfaces: 2lb density foam under liner on all sitting and walking surfaces in the pool. Energy Efficient: Eco-friendly variable speed pumps and high flow cartridge filters standard on all pools. Innovative Design Elements: From our popular new SpaDeck sun shelf step to custom benches, and water features.
At Precision Pool we open hundreds of pools every spring for pool owners all over the North Shore, Merrimack Valley and Seacoast NH. We offer 3 types of pool openings depending on your pool type and budget. If we have not opened your pool before please be sure to let us know of any extra pool features such as an attached spa, water features, additional pool equipment, in-floor cleaning systems, pool automation, ect.
While our spas offer many built in sanitizing systems to keep your water clean and clear and ready to use anytime you want, there still is some regular maintenance needed. That's why we created the following Hot Tub Service offerings including, full cleanings, drain & fills, and mobile water testing!
Reviews (10)
Anne Donahue
Feb 17, 2022
Duncan Noyes
Feb 10, 2022
I've been a client of Precision Pool for many years - first with a pool, then a spa; then after a move, we bought another spa from them last fall. The entire process, from purchase to delivery to set-up to maintenance to closure, has been flawless. And that's why I'll continue to be a client for the foreseeable future.
Thomas Baillie
Feb 05, 2022
Precision Pool provided great all-around customer service. We bought our hot tub there and they made it easy to choose one. They delivered and installed it and have been maintaining it ever since. The technicians are friendly and professional. The office staff are very responsive and helpful. I would highly recommend them.
Stacey Pinkerd
Feb 05, 2022
Joe Barros
Oct 27, 2021
Great company and service. Covid made it difficult to order a spa with many delays. Precision kept me up to date with my spa order status. Although it took 8 months (no fault of theirs) I have my FreeFlow Mini and it is FANTASTIC! Worth the wait and like I said great staff and delivery. Don't be hesitant, order one. Guarantee you'll love it!
Anonymous Anonymous
Oct 19, 2021
****WORST POOL COMPANY IN NEW ENGLAND**** do yourself a favor and go with another pool company. They will sell you on anything and then when the time comes where you need help they are completely unresponsive and you are left on your own to figure it out. The people are very unprofessional and a nightmare to deal with. Even if you spent a fortune, they could care less. Once the project is over with, you will be ignored. We wish we listened to everyone that warned us. Now we are trying to be helpful in warning others.
Jeanna Guardino
May 08, 2021
My current experience with Precision Pools has been exceptional. Long story short, I have been left with the task of managing and taking care of my pool on my own this summer. I started out not knowing a thing about caring for a pool. Jim and Greg opened my pool. They were kind and did not appear to be bothered by all of my questions. I called the next day and spoke with Pam. Pam spent a lot of time with me explaining and really taking the time to ensure I understood what I was doing. This has been such a great experience and my 4 year old is very happy that his pool will soon be ready!
Suz Abare
Mar 23, 2021
I would NEVER do business with this company! If it were possible I would give them a -5 million stars! We had them install a fence for us in AUG 2007. We provided them with a Grading Plot Plan to install the fence within the boundaries of our property. We paid them $9,660. When we went to sell our property in MAY 2020, the buyer's had a survey completed on 5/16/2020 and the determination was there was "possible encroachment on two of our neighbor's property and we were forced to get an instrument survey to prove accuracy".
When I contacted Precision Pool multiple times, NO ONE WOULD CALL ME BACK to discuss the issue and or help me resolve the matter. The first time I called, I should have received a call back. I finally talked to Jim (who was not involved during the fence installation). He told me they haven't done fence work for 10 years (I should hope not because they didn't know what they were doing with ours).
He assured me that "everything should be fine" since we had provided them with a Grading Plot Plan and we could take HIS word for it. Ummm. NO! Precision should have come out and proved the fence they installed was indeed on our property. Since no one had time to talk about the issue and how to resolve it, we needed to move forward and schedule an instrument survey to be done 6/1/2020 or risk the pending sale on our home.
If there was an issue, Precision needed to make it right. When the surveyors came out, it was determined that the fence was indeed encroaching on golf course land and my next door neighbor's land. Due to Precision's error on not installing the fence within our property lines, we had to pay $2,450 for land surveying services to prove that was in fact, true.
I wrote Precision a DETAILED letter outlining every message I left for them, who I talked to, who I asked for, urgency of the matter, what needed to be done, all the receipts for the surveying services and that they owed us $2,450 since they would not come out and access the situation and/or make it right. I hand delivered the letter addressed to Sean Canning, President since he is the only person left from the time of the work and he had bought the company.
I took a photo of the man that accepted my package (Matt, who said, "he would get it to Sean") as proof of receipt since no one had talked to me and I was sure they would say they never received my packet. 20 minutes later I get a call from Pam who told me, "Don't ever come into our store and take a picture of an employee here again. It's against their rights and they will call the police if I'm seen on their property again." I said, "No problem.
But I needed to take the picture to have proof that someone received my package." She said she "had not opened the envelope and she will make sure that Sean gets the contents of the envelope". Hmmm. How did she get my cell phone number if she didn't open the envelope? By the way, in the state of MA if you are in a public place, there's no issue with another taking a picture of you (unless there is a sign posted otherwise, and there was not, in this case).
If you see someone taking your photo without your permission, it's your right to ask him or her to stop (which Matt didn't). Bottom line, Sean NEVER called me back to resolve my issue and I am seeking other means to get it, as well. In addition to telling everyone I know via every means I have available, I will be posting this review on every review site I can find.
This organization and its staff are the most unprofessional, unreliable, incompetent and irresponsible bunch of people I've ever dealt with in my entire life and I have no idea how they stay in business. Caveat Emptor! Let the buyer beware.
When I contacted Precision Pool multiple times, NO ONE WOULD CALL ME BACK to discuss the issue and or help me resolve the matter. The first time I called, I should have received a call back. I finally talked to Jim (who was not involved during the fence installation). He told me they haven't done fence work for 10 years (I should hope not because they didn't know what they were doing with ours).
He assured me that "everything should be fine" since we had provided them with a Grading Plot Plan and we could take HIS word for it. Ummm. NO! Precision should have come out and proved the fence they installed was indeed on our property. Since no one had time to talk about the issue and how to resolve it, we needed to move forward and schedule an instrument survey to be done 6/1/2020 or risk the pending sale on our home.
If there was an issue, Precision needed to make it right. When the surveyors came out, it was determined that the fence was indeed encroaching on golf course land and my next door neighbor's land. Due to Precision's error on not installing the fence within our property lines, we had to pay $2,450 for land surveying services to prove that was in fact, true.
I wrote Precision a DETAILED letter outlining every message I left for them, who I talked to, who I asked for, urgency of the matter, what needed to be done, all the receipts for the surveying services and that they owed us $2,450 since they would not come out and access the situation and/or make it right. I hand delivered the letter addressed to Sean Canning, President since he is the only person left from the time of the work and he had bought the company.
I took a photo of the man that accepted my package (Matt, who said, "he would get it to Sean") as proof of receipt since no one had talked to me and I was sure they would say they never received my packet. 20 minutes later I get a call from Pam who told me, "Don't ever come into our store and take a picture of an employee here again. It's against their rights and they will call the police if I'm seen on their property again." I said, "No problem.
But I needed to take the picture to have proof that someone received my package." She said she "had not opened the envelope and she will make sure that Sean gets the contents of the envelope". Hmmm. How did she get my cell phone number if she didn't open the envelope? By the way, in the state of MA if you are in a public place, there's no issue with another taking a picture of you (unless there is a sign posted otherwise, and there was not, in this case).
If you see someone taking your photo without your permission, it's your right to ask him or her to stop (which Matt didn't). Bottom line, Sean NEVER called me back to resolve my issue and I am seeking other means to get it, as well. In addition to telling everyone I know via every means I have available, I will be posting this review on every review site I can find.
This organization and its staff are the most unprofessional, unreliable, incompetent and irresponsible bunch of people I've ever dealt with in my entire life and I have no idea how they stay in business. Caveat Emptor! Let the buyer beware.
Gerry
Jun 02, 2018
Jay and the team at Precision Pool have been great to deal with, very knowledgeable and professional. We did quite a bit of research and visited many dealers before deciding to purchase our hot tub from Precision. Everything from the sale, delivery, set up and training on the care of the tub were fantastic. Being a first time hot tub owner I had many questions after the tub was delivered so I email Jay with my question and receive a response within a few hours. Top notch staff & company!
Ruiter Morrill
Feb 10, 2018
We are very happy with our decision to purchase our spa from this company. We did a lot of research and were in touch with six different dealers. We decided to go with Precision Pool and Construction and love the product and the service. Jay and Jim were super friendly and very helpful in getting us started with our new hot tub. We highly recommend!
