Doc Dean's Pools

I never write reviews, but I feel compelled. I have used this company for 1.5 years. I didn't have any issues until the past few months. Mike insisted that I had a leak. I have not had to add any water to the pool so I had my suspicions. I contacted the recommended leak repair company. They were booked out an entire month. I made the appt. In the meantime, I wanted to see for myself if the pool was leaking.

I performed a bucket test twice which confirmed that there was no leak. Pool water does evaporate in Florida! My pool became green. In 12 years, it has never been green. Instead of considering a different DIAGNOSIS, this DOC would not hear it. He told me I did the test wrong (there are several ways to do this test). I asked him to repeat it his way.

He became irate, cut me off when I was speaking, started yelling, turned his back and walked away from me while I was still trying to have an adult conversation. He didn't want to service my pool anymore because I didn't want to spend $400 on a leak detection service that I didn't need. 3 days later, a new company came and confirmed that I do not have a leak.

I in fact had absolutely no chemicals in my pool, nothing. He said salt has not been added in months. The pump basket was full of debris and the stabilizer that they had added was not being circulated because the skimmers were closed. Overall, DOC DEAN got lazy and cheap and didn't want to put in the time or money that my salt system needed. I know they will dispute this, but I don't lie. I am an honest person. BEWARE. If things go wrong, it turns into the CUSTOMERS FAULT.

Just had a heat pump installed. They were very efficient, knowledgeable, left a clean work site and all done in one day. Would recommend to others.

Prompt, punctual, professional! Came out today to look at our pool heater, decided it was working correctly and refused to charge us for coming out and diagnosing! We always have a great experience with Doc Deans (no relation ). Services: Pump repairs & installation, Swimming pool salt system repair, Swimming pool automation and controls repair

Doc Dean's Pool came out because our pump system kept bubbling. He took a look, educated me about water levels and my system. He told me the Oring needed to be replaced. He said to go pick one up at the pool store so he wouldn't have to charge me for the visit. He was so professional and I was shocked when he didn't try and do it himself to charge me. Definitely would recommend them for their honesty and kindness and knowledge about pools.

I just want to say that Doc Dean's is the best pool company that we have dealt with in the past 10 years. They are so honest, professional and friendly. He was also very knowledgeable and informative. He fixed issues that another pool service messed up. He gave us information on the things that the warranty's covered to save us money. I will be using Doc Dean's for all of our pool projects and issues. If your looking for honesty, knowledge and skill this is the company to go to.

We will shortly be concluding our services with Doc Dean's Pools, but only because we are moving and will no longer have a pool. We've had nearly 17 years service from this company, and it has been worth every cent along the way for keeping our pool in tip-top condition, with efficient, friendly service that has never let us down at any stage. If anyone's looking for a reliable pool service, this is the company you should be looking for.

I've used another service for the last 3 years (let's call them P-A-P) and finally got fed up with them putting chlorine into my saltwater pool and never using salt. the service was getting so bad my pool was turning green and they would always blame it on the weather or the pollen in the air. I started calling around to the other service providers in the area.

That's when I spoke with Amanda from Doc Dean's Pools. From the very first phone call I felt assured that she knew what she was talking about and from the sound of her tone, she was really proud of her work. Without charging me a penny she came and did the first assessment on my pool, let me know exactly what was going on, so I took the chance and hired her. Amanda has my pool looking brand new.

Mind you, my pool is only three years old and it's screened in so you can imagine why I was so upset on how my pool looked with the previous service and why I feel so blessed to have found Amanda and Doc Dean's Pools. I would totally recommend Doc Dean's Pools and I have already to a lot of my neighbors. Great service! Great prices! Reliable! Communicative!

I hired Doc Dean's Pools to install a new RayPak pool heater. They were excellent! The heater was hard to come by due to manufacturing delays, but they fought for me to get one and be one of the first customers in the area with this specific heater. They always communicated with me, were very friendly, honest, and I'd be happy to recommend them to anyone I know. Thank you Mike and Amanda!

So happy I came across Doc Dean's Pools! I absolutely love Mike, Amanda and James! They are friendly, professional, knowledgable and make my pool sparkling clean! I had a problem with my pump and they knew what to do & could fix it the same day! I highly recommend their company : Services: Tile brushing, Filter cleaning, Netting, Swimming pool filter repair, Water treatment

We had Doc Dean's Pools resurface and retile our pool and they did an absolutely awesome job. They were extremely professional, timely, and the finished product is amazing. We loved them so much that we have now hired them to maintain our pool as well. Doc Dean's pool is the only company that I would recommend for resurfacing and weekly service!

With so many pool service companies around, I'm thrilled Doc Dean's pools was recommended to us. Amanda runs the office side of things and Mike does the work. Amanda is extremely quick to respond to your emails and calls. They communicate throughout the whole process. Estimates are given. Work is fine when promised. Their price for adding a gas heater to our home was a few hundred dollars cheaper than other estimates. You'll be very happy you hired Doc Dean's Pools.

I recently had the folks at Doc Dean Pools come out to my rental property to resurface and retile my pool. They did an incredible job transforming an outdated (and green) pool to like new condition. They were the only company that would visit the pool daily to ensure the chemistry in the pool was accurate and that the surface was brushed consistently.

Everyone else either said it was the owner's responsibility or charged an arm and a leg to do it. There was a minor issue that happened with their subcontractors, but Amanda & the Doc Dean Pools team quickly addressed it and remedied the situation to ensure my complete satisfaction. They also repiped my pool equipment, put down a new concrete pad, and set up a fantastic water fixture that makes the property look modern.

I now use them on a weekly basis to visit the pool based off their reliability. As a rental property owner, that's the one thing I always look for. I would definitely recommend these folks to anyone looking for resurfacing of their pool, pool maintenance, or pool equipment.

I would highly recommend Doc Deans Pools, Michael and Amanda are just awesome folks, who are well organized, and work with the pool-owners well. I had a pool heater that was broken, Michael came by and fixed the issue, walked me through the cause and the right approach to fixing it well. He also showed me how to get the heater going manually. It's working now and we have hot water coming into the pool! Thank you so much for coordinating well and getting us working again. My nephews and I will be able to enjoy the pool this weekend thanks to you both :

We have used Doc Dean's for more than 10 years. They have kept my pool looking good, have informed me when a problem was coming up (for example needing a new filter after probably way too many years before changing) and been receptive when I needed to call them for any reason. Also, reasonably priced for the service.

Personable, honest and fair. Replaced my pool light after considering the few options I had them to consider first. I believe they are a good referral for pool repairs guys.