All In One Pools

Not my first pool, so I had an idea of what I expected. They feed you a lot of BS and that's when your troubles begin. Poor workmanship, had to redo some aspects many times and never did get it right. Take your money then don't show up. Don't return calls. Still having trouble with my pool after two years. Owner didn't have the guts to face me after the pool was completed. Heed this warning, do not hire this pool company, you will regret it.

Can I give negative stars? Very responsive until they get your money. Expect to go months at a time with no progress while being strung along with excuses and unkept promises. Don't get fooled with the prospect of a saving a few thousand dollars. At time of this review, it's been 6 months, and I have a destroyed yard with half a pool. Neither the office manager or owner will even return a call to tell me if I'm on the schedule for work. If you need other opinions, google "action 9 investigates all in one pools", I wish I had before choosing them.

Horrible experience, cocky owners and employees. Broke my fence. Took months longer than promised. Go ANYWHERE else!

Most frustrating contractor experience in 30 years! Total disregard and disrespect to the customer. Completely inadequate communication. Multiple mistakes. Do not believe anything they say. If they show you plans, double check. Every plan I saw had the wrong measurements. If they say they you are on a schedule, do not trust it. 11 months to refurbish a pool deck and install a screen enclosure. Unbelievable!

I had an entire home built in less time. There is no schedule. Workers show up unscheduled and unannounced and wonder why you are not home to let them in. If you are not home, they jump the fence and let themselves in. Unacceptable! If they say they will call back, it's a lie. Dozens of unanswered calls. Surprised they are still in business. Buyer beware, this is not a company that values quality or integrity.

The worst contractor experience in my life. These people have no desire to fulfill any expectations of building a pool in a professional timely manner. If you want to be lied to constantly, have your property trashed for a year, this is the company for you. Please look at BBB verified complaints for more info. Any positive reviews on this site appear to be dishonest.

1 star is only because it is necessary. Do not use All In One unless you want an absolutely abysmal experience. Our pool was dug August of 2017, now April of 2019 we are still trying to get them out to fix the shoddy work done the first (and second and third time.) Kelly will tell you she'll call you back and never call back. They'll tell you people are coming and never show. It is literally the worst experience ever. All I want at this point is for them to fix all the mistakes they made so we can get an inspection and never deal with them again.

No one answers the phone or door. There is a FOR LEASE sign in front of the abandoned building.

All in One Pools did a great job building our pool. The Crews that worked on each step of the project were excellent. The design of the pool was just what we wanted. That is where the good part of this company ENDS I will never recommend this company to anyone. Customer Service is terrible. They destroyed my yard and sprinkler system. You can not get them to respond to anything.

I do not think anyone in the office even talks to each other. I am still trying after 6 months to get my yard back in the condition it was in before they started to dig my pool. If you want to get a pool without frustrating and costing way more in the long run than other pool companies DO NOT US THIS COMPANY

Very disappointed in this business. Called and scheduled an appointment for a resurface quote on an HOA pool. The day of the appointment no one showed up or even called. I called the company back and was told the owner was ill and that they would like to reschedule, so we rescheduled again and AGAIN know one showed up! Never a phone call from the business!

Very poor business ethics. I would never use or recommend this company to anyone. If you can't even make a cancelation call to a potential client who says you will even show up to do the proper pool work. Shame on you!

PSA Please save yourself the aggravation and go elsewhere for your pool needs. We went under contract in March and its October 10th and our pool is not plastered, no electric and we cannot get ANY answers. Dwayne the project manager is completely useless, he will not respond to texts or calls. He has provided me with 3 schedules and none of them have been remotely accurate.

He has told me my pool would be finished in August, then in September and now we are in October and he will not respond to me or my husband. BEWARE! The original agreement was the pool would be completed my mid July. I was contacted by my HOA and made to pay for cleanup on the road because of the mess they made on the road, my neighbors on both sides have complained about how rude and disrespectful their employees are when the do show up to work (for 2 hours at a time).

I will be doing my best to get the word out so others don't have to go through this nightmare. It should be fun to watch such a great family pool being added to your yard, instead it has been the worst experience I have ever had with a company.

These people suck. They will lie to you when you ask for answers, never call back, they are not keeping a reasonable timeline. We have a big empty hole with moldy tarp around it and it's going on week 3 with no work done whatsoever. This is so mind blowing to me that this is their work ethic. The worst part is that they don't seem to care at all. I would suggest going anywhere but here for your pool. I'm nervous because I've been reading many reviews of people saying it took a year to complete their pool.

I would strongly advise against All in One Pools out of Merritt Island. I will start by saying that we are happy with the final product, but that is the only nice thing I have to say about them. Rude management, failed inspections, multiple lies about scheduling, over a year to complete (after being told 8-10 weeks), lack of cleanup, ... I could go on for hours, but I’ll stop there. Just wanted to save our anyone from the headaches we went through. I can’t speak to the performance of other builders, but I would hope that they would be better.

No option for zero stars unfortunately! My sister's pool (Keenan) has been an empty, mosquito-filled, uneven hole for months, as no one will return calls, or show up. The owner was supposed to show up this week with grand promises to get things moving, but alas, no call no show again. Measurements are completely wrong on the pool and spa. She's spending over $70k. you'd think something could be done right in over 5 months. Awful. They are also getting a lawyer involved and contacting BBB as other reviewers have done/stated.

Update: It will be ONE YEAR since they have been contracted to complete their project. ONE FULL YEAR! The owner commented on this original review to contact him and my parents did and their pool is still not done. These people are scam artists that hire kids to do crappy work. They have damaged their screen enclosure and refuse to properly fix it. ORIGINAL REVIEW: My parents have been trying to get a pool project completed since the first week of June.

This should've taken 2-3 weeks MAX - not 5 months. No one shows up when scheduled EVER, returns calls, texts, etc. They've had their property damaged and no ever follows up on their commitments to complete or fix the work. They feel as though they have been scammed and are devastated that no one will finish their project.

All in One Pools is a great local pool company. It is hard to find a trustworthy and reasonable pool company in today's market. They have sustained through many market highs and lows. Steve is as honest as they come. You may not like what he tells you but it's the truth. Their time lines may slip but find one GOOD contractor in today's market that doesn't.

His team of employees work very hard and are very experienced and knowledgeable. They have been around for years for one reason. If they say they are going to do something.they do it! THEY MAKE IT RIGHT!

I recently had several companies design pools for my back yard. Some companies never even got designs to me others were okay designs but were overpriced. All In One Pools had a great design, built my pool within the budget I had and did an amazing job. I highly recommend them not only because they build an awesome pool but also they are the nicest people that have ever worked at my house. Super professional finished on time

They have built alot of pools in our area and all the neighbors including us are very satisfied. EW checked them out before we bought our pool and there prices were very good.