Bona Pools & Spas

Always treated like their best customer even though I didn't buy my pool or spa through them (wish I had!). GREAT customer service - and very helpful!

The Bona crew has been maintaining my pool for over 15 years now and have always been excellent. This year the pool opened and looked in excellent shape and the water was clear. Was experiencing some air in the lines and the pump not properly primed. Cody came over to give it a look and within 5 minutes found the issue of a leak in one of the intake valves and was corrected. All good to go. True subject matter experts. Very pleased with the overall quality and professionalism of the entire Bona family over the years.

We have been working with Bona Pools since they installed our pool about 13 years ago. Multiple people in our neighborhood have used Bona Pools and all very satisfied. Always a knowledgeable, professional, and responsive company both in the store and the crews who come to our home, helping very quickly with our concerns. We just had our vinyl liner replaced, and again a great experience. Bona will always make sure to get everything right. Great companies are hard to find, but tnis is one of them!

I was pleased with the work from Bona pools. Henry came out to inspect the pool for the new liner. Cody performed the installation. We love how it looks. I would recommend Bona pools to everyone Jeff fulton Flanders Nj

Beware, damaged our pool and will not rectify! We used Henry Bona Pools in October of 2021 to close our pool. We are very new to the "pool world" as this is our first pool, and we were very trusting to the "sales people" that came to our door and spoke with my wife regarding closing the pool upon completion. They stated that they would recommend us buying extra weighted water tubes to hold down the cover due to the size of our pool.

So not only did we purchase the "pool closing package" from them, we also bought extra supplies to ensure a safe winter. Well 2 months after they left, the cover blew off the pool, which we didn't notice till much later, and there is now a lot of debris in our pool and the water is dark and murky. My wife emailed them and told them the situation and they stated they would not touch any of the debris and wouldn't apply a discount at all.

I called them and they told me the same, there wouldn't be a discount even though this was thier error, and we even bought EXTRA from them at their recommendation to make sure the cover doesn't blow off. I will be adding pictures as well as sharing my expierence on the local town Facebook pages, as this is concerning and we were so trusting to this and we learned our lesson

We just moved to our home with a pool so we are thrilled to be working with Henry Bona Pools and Spas. Rich and his crew helped open our pool and fix the heater quickly and efficiently. We've gotten great response times from them and highly recommend their services!

Across the decades, I've enjoyed a built-in-pool at every home I've lived in. That has been four homes in four different areas of the state. Henry Bona Pools has - by far - been the most professional and polite group of people I have had the pleasure of dealing with. They have always winterized my pool, with no issues ever, which is something that a neighbor cannot say, having winterized his pool himself - causing thousands of dollars in damage by not fully blowing out his underground lines.

There are several other pool stores closer to my home, but I drive the extra few minutes to have Bona test my water - at least every two-weeks, and I've never been happier with any of my pools. WELL DONE Bona crew, well done! Ed L.

Great service. My former pool company closed and they took care of all the service needs this summer. I had an emergency pool situation and they came and took care of it the next day. Great company to work with.

Great pool services and products. Changed from another local service and they are much better

We are new to Henry Bona pools, but we could not be happier. This summer, they replaced our liner, and did a fantastic job. There was a delay in liner delivery (not their fault), but once the liner was received, the team promptly installed it. We really appreciated it after waiting for a bit. Also, if we have any issues or questions, we can always count on Bona pool team to answer or address them.

It makes me personally feel much more confident dealing with our new pool (first pool for us, so we are newbies in that - having a company you can trust is a huge plus). Thanks, guys!

I bought a house with a hot tub and they have been very helpful with the upkeep of the water quality

Bona pools built us a beautiful pool this spring. They were amazing to work with. Very responsive and helpful especially with any questions or problems we had. I would highly recommend them to anyone. Hank and his team were a pleasure to work with.

From Kristina in the office, to the measuring and install guys, my new inground liner was perfect. Cody was awesome and went above and beyond; great employee Hank, hang onto him. Great guy too. Totally recommend Bona Pools for anything pool wise. Thanks again. 6 stars

I've been dealing with Bona Pools since we bought our home with a pool 22 years ago. There are many years of knowledge in this family business and they can tackle any pool issue. Needed a new liner this year. From the selection through installation, every detail and needs were well taken care of. Thank you

We had Hank at Bona Pools install our pool for us. It has been the best experience in dealing with any contractor ever. From Hank all his men on the job and even the people in showroom everyone was very professional. The cleanliness of the construction site is the best. I would highly recommend him. Will add more photos when we open the pool in springtime.

Bona pools has opened and closed my pool for several years. They always do a professional job and are extremely neat and friendly

I chose curbside pick up. I appreciate that I had options during this time: free delivery, in-store purchase, curbside pick up. I could get there so thought it was a good middle ground. I called in my order, pulled in, they had a clear sign that said curbside pick up and their number on it, I called, and out came a masked man with my order. It was great, and all this even during their annual sale!

I called a friend that I know uses them too to tell them how easy and safe it was. We both have loved ones with high risks, so safety is important to us. Thank you Bona Pools.

I visited Henry Bona Pools and Spas this past year due to their location here in Roxbury, NJ. We had a pool installed in the spring/summer of 2017 by another pool company that did a fantastic job. HBP&S were engaging friendly and most of all knowledgeable of all things especially the water. Caren and the rest of the staff were patient with all of my questions. (Be careful what you read on the internet.) I had them open my pool this year and they were spot on in terms of Price for opening. A flat rate based on my pool size plus chemical. They came when promised and sent me a text reminder the night before. They are my go to company for all things pool.

Went in to store on rt 46. Explained to 3 very nice women that we moved into a new home with a pool. We Never owned a pool before and wanted it opened for the season and that it was very dark green and dirty. No problem was the answer, so I scheduled appointment on the spot. Well after 3 visits by 4 different "techs" one immediately said we needed a new liner, and one was a man named Hank ( who jammed in 2 baskets and inserts, that were not tapered or proper for the skimmer which I returned to store 80 dollars, ordered online for 9 bucks ea.) we were at a loss of about 600.00 and no change.

We also requested an estimate for winter mesh cover.still waiting. We took water sample to OLYMPIC POOL MT OLIVE a GODSEND and they analyzed water for Free. Within 3 days pool was clear with their recommendations. Save your money. If you don't have Bona sell you a pool or contract for seasonal service, you are not a priority. OLYMPIC now has our business!