Since 1980 we've been providing quality in-ground and above ground pools and hot tubs throughout Maine. We've selected our products from the industry's leading manufacturers to ensure quality pools and hot tubs and we back them up superior installations and customer service. Our store is stocked with chemicals by BioGuard to keep your water clean along with pool and hot tub accessories and toys. Our crew is here to take care of your investment to ensure a lifetime of fun and relaxation in your backyard oasis.
Services
Pool Tech was founded in 1980 by Linda & Colby Rockwell. Our original location was on Clinton Avenue in Winslow and was attached to the family home. We have come a long way from selling chemicals on the front porch! After expanding the business we needed more space, so after twenty years we relocated to 28 Charland Street in Winslow.
Our crew at Pool Tech is selected and trained to ensure you always receive professional pool and hot tub services and knowledgeable advice. From water testing to pool and hot tub repairs we are ready to take on the most intricate task. We offer pool table services including professional felt replacement and minor table adjustments. We also stock a selection of cue sticks, cue balls, and racks.
We offer sales, service and installation of Jacuzzi hot tubs and spas. From incredible backyards to private indoor spaces, a Jacuzzi hot tub will ensure hours of relaxation and entertainment. All of us at Pool Tech understand that choosing a hot tub can be an exciting yet overwhelming experience and we are here to help you select the perfect hot tub for your lifestyle.
Now you can enjoy an inground pool, no matter how uneven the terrain is in your backyard. Slopes or hills are no problem for Optimum! With 2 inch thick insulated wall panels, all aluminum and stainless steel construction, Optimum is made to be installed inground, semi-inground, or built into a slope.
Reviews (1)
Leo L.
May 25, 2018
Stay away from these folks. They sound friendly upfront, but are neither reliable, nor responsible, and almost certainly are not respectful. You will not be treated well, if they decide you have not been loyal enough to buy every single piece of equipment through them, which we happened to have done for about 15 years, until now, when we purchased a replacement pump online and needed to have it connected. Scheduled an appointment for service, but had to cancel ahead of time, because one of the parts has not arrived in time (more on that below). Was told by the service manager to call back when the parts arrived, all very friendly-like. Did so (this is all within a span of a week), and was rescheduled by someone else at the office. Made sure to ask that they give me a call if there was a change of plans.
Nobody showed on the day of an appointment, and when I called back, I was told that no appointment was on the books, and that anyway I was a low priority customer because I did not buy my latest pump from them, and that I would have to wait for about 3 weeks before they would consider coming out, as there were more valued customers ahead of me. No apology for the screw up (I had to take half a day off work). None. Instead, Brian, the service manager, argued that the problem was with me cancelling the first appointment (quite a turn around from the all so nice "no problem at all, call us back when the part comes in"), and said that they don't really want to do work anyway if some of the equipment was not purchased through them (the first time this was brought up during the whole ordeal). Amazing.
That part I was waiting for? It is a gasket for the multi-valve that Pooltech "rebuilt" for me two years ago, except that it continued leaking onto the pump and killed it in the end. I went online and after a few minutes figured out that Pooltech probably did not replace the spider gasket (and that turned out to be the case), and their whole "this is all that can be done to fix the leaking; you will need to buy a whole new multivalve" was bogus.
Just wanted to sell me the new valve, I guess. Anyway, I will never go back to these folks, and would suggest that you avoid the future aggravation and build your relationship with another outfit instead.
Nobody showed on the day of an appointment, and when I called back, I was told that no appointment was on the books, and that anyway I was a low priority customer because I did not buy my latest pump from them, and that I would have to wait for about 3 weeks before they would consider coming out, as there were more valued customers ahead of me. No apology for the screw up (I had to take half a day off work). None. Instead, Brian, the service manager, argued that the problem was with me cancelling the first appointment (quite a turn around from the all so nice "no problem at all, call us back when the part comes in"), and said that they don't really want to do work anyway if some of the equipment was not purchased through them (the first time this was brought up during the whole ordeal). Amazing.
That part I was waiting for? It is a gasket for the multi-valve that Pooltech "rebuilt" for me two years ago, except that it continued leaking onto the pump and killed it in the end. I went online and after a few minutes figured out that Pooltech probably did not replace the spider gasket (and that turned out to be the case), and their whole "this is all that can be done to fix the leaking; you will need to buy a whole new multivalve" was bogus.
Just wanted to sell me the new valve, I guess. Anyway, I will never go back to these folks, and would suggest that you avoid the future aggravation and build your relationship with another outfit instead.
