Pool Doctor

All employees are great but Jeff has bedside manners of a cat! He doesn't want to be bothered with anything unless you're spending money.

Owners are amazing and helped with every aspect of our new pool. We love going in their store for all the awesome products and get all our chemicals from them! Service: General repairs

Critical: Professionalism Under contract for one year, we would call, leave message, no call back. Then they said we would be there in two weeks to start, then it was 3 days, then they said that they didn't say three days. I just said ok and canceled our contract. Very Unprofessional.

Stopped in today to pick up a few items and to have my water tested. There store is really nice still getting this location squared away and waiting on shipments so did not have everything parts wise in but lots of good chemicals. I purchased a used above ground last summer from a friend in hopes it would be easy to find everything but they helped me with what I needed and will call me when they have it but Now I am in a predicament because after talking to Amy, instead of leaving there with above ground stuff I left with wanting and in ground pool and made an appointment. Awesome customer service, she showed me how to take care of my pool and the chemicals. thank you Amy lookin forward to coming back and getting a real pool.

I have no idea what I'm doing as a pool owner, but I don't worry about it. Because Amy and Jeff break it down for me so that I understand what's going on with my pool. They LISTEN to me and most of all they TEACH me. I have used every pool supply service in this county, so don't waste your time shopping around. Go to Pool Doctor and trust what they tell you.

Buyer Beware! Jeff Knapp and Company did a horrible job on my pool. He took my money and never finished the pool. The pool and retaining wall collapsed and he will not fix it. Do not use this company Service: General construction

I live out of town but my elderly parents still live in Saks area. My mother uses the pool which is now 40 plus years old most everyday until this year when another company would not do the repairs promised and paid for and never showed up after 9 weeks of calling and pool sat empty. Thankfully Pool Doctor fixed us right up and the pool did not even the need the work originally proposed.

My parents almost got badly taken advantage of. Now they go there for chemicals and feel comfortable taken care of it on there own when they have always had to pay someone to do it for them. thank you Pool doctor and everyone that works there.

I have lived in the area for a long time and have used Pool Doctor for over 15 years. I would never call anyone else. I am so glad to see they have two stores that I can get to easily when I need something. I highly recommend using the chemical line they sale. My pool is always clear and they test my water for when my grandkids come. last year I had a birthday party planned and my pump went out andJeff came out and fixed it.

Very happy with Pool Doctor and team. Love our pool and cant wait to swim!