Metropolitan Pool Service

I called 3 times since late March and no one has gotten back to me with a cost for a new liner with installation and weekly cleaning services.

Pool missing pieces, liner wasnt made right seams bad, no customer support waste of money. Walls don't match track properly track wont hold wall in place keeps popping out uprights don't match lower brackets. Poorly built at a premium price

Been coming here for years. All the employees here are so helpful and knowledgeable. They've helped become a pool master lol okay not a master but I'm very good at taking care of my pool now because of the staff.

Kim was very rude hung up in my face when I asked her a question and then when I called back to ask her why she said she don't have to explain this was 6/26 at 3:55 Pm I asked for a supervisor she said the supervisor dealing with a lifeguard. Terrible customer service

I have always found the associates very knowledgeable, polite, and helpful. However today that was not the case when working with Jen, I have never been treated or talked to so rudly before. Instead of educating as the other associates have in the past she couldn't be bothered and made that very clear in her tone. When I expressed this to her and told her I would taking my business elsewhere her comment was good. Extremely unprofessional

Terrible service. Would not recommend to anyone! I registered my kids months in advance and followed up with email. They took my money and couldn't careless to address my concerns. Paid for 4 classes when 10 were offered. Very much disappointed

Garbage company to work for. Beyond useless management. Not nearly enough pay. Very surprised this company figured out something out on the first sentence of a review. And regardless of name used, I was employed by said company and that remains as a fact and my review is very much "valid". Fix your grammar while you're at it. You're an embarrassment at this point. How you've stayed afloat so long in business is the real question at this point.

After speaking to numerous companies for service for our pool, we were directed to this company. WE were looking for someone that would replace our concrete deck. There was a little communication issue but I did speak with "Debbie" at the Amherst location. They have a commercial division and residential division. Our line is private. She indicated that "Chris" the manager had tried to call us several times.

We were finally able to make a contact. "Chris" came out to inspect our pool, very nice man. Unfortunately they only place pool liners in, among other services, but they couldn't help us with the concrete deck. Chris was honest, gave some solid suggestions as to what we should have do to eliminate our pool. I feel that he, Debbie and Denna are all honest. Know their industry and know their limitations. I appreciated his candor. They have good ratings for their services. I would recommend them.

Great job that you can come back to every summer. Spending your summer lifeguarding by a pool definitely beats fast food restaurants or retail. The pools you work at are much less busy than over crowded city pools. Lots of hours and over time available if you want to work them. Flexible schedule. They offer lifeguard training if you aren't certified yet.

These people really know how to balance your water. My pool was green and within an our of their suggestions it was completely clear! The retail staff is very friendly and informative. I will never waste my time dealing with litehouse again!