Allstar Pools

Had to call 8 times over a 6 week period trying to get someone to give me an estimate on replacing in ground pool liner They finally came out without notice and no time frame and left my cover off the pool. When i called to see if it was them Richie the manager said yes. When i asked why they didnt put the cover back. He said because he didnt tell his workers to put it back. Said liner was discontinued and couldn't give me an estimate. Totally unprofessional and will never deal with them again

It is evident that poor reviews have no impact on improving this company. I know several people that have used this company and not one of them has had a positive experience. I will be sure to spread the word and I have many contacts. If you can't run your business then find another. You don't even deserve the one star that I have you, and did I mention overpriced.

Allstar not only built our large neighborhood HOA community pool 12+ years ago, they continue to come out if we have questions or need work done on servicing, age related updates/maintenance/repairs, etc. Jim, Ritchie and, most recently, Zach have always been courteous, knowledgeable and we have 100% faith in their expertise. We look forward to a continuing to work with them in the future and would highly recommend them. -William Lake Forest HOA

All Star Pools built my original pool in 2002 and rehabbed the pool in 2018. Both jobs were superbly built and the entire crew was a pleasure to work with. They performed the job as contracted and finished a little ahead of time. If you don't call these guys first for your outdoor needs, you will be missing out. They are the best.

I highly recommend going with All Star Pools to have your pool built and serviced. Zach is the guy who designed my pool just the way i wanted. He even created a visual computer design for me so i could actually see how the pool would look. This company is very professional and has excellent honest customer service. You won't be disappointed.

When we built our house we planned for the future install for a pool. I shopped several pool builders. Few listened to what I wanted, some couldn't find the time to meet, one drew a design and never gave me a price. All Star actually listened and followed through with everything they said and made suggestions during the construction process. We are extremely pleased with the work they did.

They built a Gunite pool with retaining walls for me and the retaining walls are collapsing cause my pool deck to settle and the tile on the pool to separate. I had a structural engineer inspect it and his findings where that the retaining wall where not built correctly and had no way to drain the water from the pool deck. He also said that the walls would continue to shift until they collapsed.

I have been fighting with this Co. for a while and finally got a letter signed by one of the owners stating they where going to fix all the issues. After putting me off another 6 months all while promising they where coming over and over I get a call from owner number two saying they where not going to fix anything and he did not care that the his partner agreed to get it fixed.

This Co. is not only a rip off but one of the owners is an elected politician representing the people of Madison county in Montgomery. I really don't know how Co can get away with ripping folks off this way. They have devalued my home around 100k and I could not sell it if I wanted to. Please people stay away from this Co. I will also be making a complaint to the State Ethics Board because if he runs his business this way then he clearly cant be trusted to be honest doing the peoples business.

Ritchie and his staff were awesome to work with. We had delays due to the weather, so the pool ended up taking longer, but that wasn't All Star's fault. Ritchie has been very responsive to any questions I have and the pool turned out great. I've recommended All Star to all my friends and coworkers.